New Cat® CVA Services Commitment features Two-Day Repairs, or the customer gets paid
Designed to keep the customer’s business and equipment moving, CVAs that include dealer labor provide a Two-Day Repair commitment on common repairs to get the equipment back to work, or the customer gets paid. Additionally, Parts Next-Day availability with the new Services Commitment includes maintenance, wear and repair parts, available for pickup at the customer’s requested dealer location.
Highlights
- Services Commitment exclusively available with Customer Value Agreement (CVA)
- Two-Day Repairs commitment for common repairs available with a Cat CVA that includes dealer labor
- Next-day maintenance, wear and repair parts availability with Parts Next-Day commitment
IRVING, Texas, June 16, 2026 ― Strengthening the value of a Cat® Customer Value Agreement (CVA), starting in 2026, every customer will have an opportunity to upgrade their CVAs with Services Commitment. Designed to keep the customer’s business and equipment moving, CVAs that include dealer labor now provide a Two-Day Repair commitment on common repairs to get the equipment back to work, or the customer gets paid in Cat Credits or dealer vouchers. Additionally, Parts Next-Day availability with the new Services Commitment includes maintenance, wear and repair parts, available for pickup at the customer’s requested dealer location.
Derek Kamp
Vice President of Sales and Marketing
Construction Industries
Simplified ownership
The new Services Commitment simplifies equipment ownership, and its Parts Next-Day commitment helps to get the equipment back up and running when the unexpected happens. Customized to meet specific customer needs, equipment coverage, portability and transferability options are available with the Cat CVA.
CVAs offer 24/7 access to asset insights with equipment health management tools like VisionLink™ and Cat Inspect. As part of the agreement, customers receive expert support from their local Cat dealer. Genuine Cat parts and fluids are available for scheduled planned maintenance at the customer’s desired location at the right time.
Global rollout of CVAs with the new Services Commitment begins in the first quarter of 2026 and continues throughout the year and into 2027. It is subject to regional availability. Contact a Cat dealer for availability, major repairs commitment, and terms and conditions of the new Services Commitment coverage.
More information on Cat CVAs with the new Services Commitment can also be found by visiting cat.com.
The new Services Commitment simplifies equipment ownership, and its Parts Next-Day commitment helps to get the equipment back up and running when the unexpected happens.
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About Caterpillar:
For more than a century, Caterpillar has built a better, more sustainable world. With 2025 sales and revenues of $67.6 billion, Caterpillar Inc. is shaping the future as the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Backed by one of the largest independent global dealer networks and financing services through Cat Financial, the company’s primary business segments: Power & Energy, Construction Industries and Resource Industries are solving customers’ toughest challenges through commercial excellence and advanced technology, driven by a highly skilled, dedicated global team.
Caterpillar rolls out products and services in each of its regions at different time intervals. Although every effort is made to ensure that product information is released only after Caterpillar has received confirmation from its independent dealer network, plants, and marketing subsidiaries that products and services are available in the relevant region, editors are kindly requested to verify with a Cat dealer for product availability and specifications.
CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, “Caterpillar Corporate Yellow,” the “Power Edge” and Cat “Modern Hex” trade dress, as well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without permission.
VisionLink is a trademark of Caterpillar Inc., registered in the United States and in other countries.
Press Inquiries:
Johanna Kelly
Caterpillar Trade Press Media Representative
Kelly_Johanna_L@cat.com
For Release: Japan
Release Number: 122PR26 — June 2026
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