Legal Notices

Website Privacy Notice for catfinancial.com

Last Revised: June 2020

 

This privacy notice describes how Caterpillar Financial Services Corporation and affiliated companies in the Financial Products Division of Caterpillar Inc. (“Caterpillar Financial”)  collect(s), share(s), and process(es) the personal information through catfinancial.com; this notice is consistent with Caterpillar’s Global Data Privacy Statement and provides additional details relevant to catfinancial.com. Caterpillar’s Global Data Privacy Statement, which should be read with, and treated as part of this notice, is available at https://www.caterpillar.com/dataprivacy.

Specific information regarding how Caterpillar Financial processes your data for the purposes of evaluating, granting and providing financing can be obtained in the applicable jurisdictional Customer Privacy Notice found as a link at the bottom of the webpage.

For the purposes of the EU General Data Protection Regulation, Caterpillar Financial Services Corporation is the Data Controller for personal information collected and processed through this site.  The Caterpillar Financial entity servicing your country is an additional Data Controller for any information which is used to provide financing to you.  

The contact information for each Data Controller can be viewed by accessing the jurisdictional Customer Privacy Notice.

User-Provided & Collected Information

Catfinancial.com is an interactive website that provides information and offers for finance solutions for Cat machinery and engines, Solar® gas turbines, and other equipment and marine vessels. We collect information about your computer, your use of catfinancial.com, and may collect or receive user provided personal information as you interact with us to optimize your user experience or address your request.

Your information is used to:

  • Respond to your requests for information relating to our products and services through our Contact Us or Request a Quote forms and provide you with related news and offers.

  • Process your inquiry received through Request a Quote, we may use your data to conduct a provisional credit information agency screening to verify your identity and validate your eligibility for financing.

  • Make improvements to the website and the financial products and services we provide, by retaining information on how you interact with different sections of our website.

  • Detect, prevent, and respond to misuse of the website (i.e. fraud, violation of law, etc.).

Personal information is any information about a specific individual or that identifies or may identify a specific individual. Personal information we may collect includes contact and relationship or role:

  • Contact information allows us to interact and communicate with you.

  • Relationship or role information helps us understand who you are and what you are seeking to properly fulfill your request. 

If you provide your information in the Request a Quote webform your information provided may be cross referenced with information obtained indirectly from third party sources including external credit or commercial information agencies.

Sharing your Information

When you Request a Quote, your information shall be shared with the Caterpillar Financial entity servicing your country. If you agree, we may additionally share your data with our affiliates within the Caterpillar enterprise and the Caterpillar dealer(s) in the applicable service region(s), so that they may offer you their products and services.  When you agree to receive marketing, you may always opt out by contacting us via the contact information below or through your Caterpillar Financial Sales Representative.

Because Caterpillar operates a global business, we may transfer personal information to Caterpillar group companies or service providers based in other countries or jurisdictions when it is necessary to answer your inquiry or to fulfill the purposes of the site. This can include transfers to countries that may not legally mandate the same level of data protection as the jurisdiction in which that personal information was collected.  Caterpillar Inc. is the parent company of Caterpillar Financial Services Corporation and provides much of the IT infrastructure.

Authentication of Users

Catfinancial.com may directly authenticate or connect a user to an authenticated (or logged in) experience based on the user’s digital activity or data inputted by the user. An authenticated experience occurs when a set of log-in credentials are obtained from the users and will allow for additional access and experiences not allotted to non-authenticated users. In these circumstances an anonymous user is not acceptable or allowed. Common authenticated users include Caterpillar and Dealer personnel, customers, & affiliates. In an authenticated experience we collect the information discussed in the section above which will now be tied to an authenticated account profile and additional information associated with the account profile. In the event the user provides personal information on behalf of another individual the user should ensure proper consent is obtained from the individual. Examples of how this information may be used (but not limited to) include requesting, accessing, and managing Caterpillar systems, services, or programs.

Some additional personal information we may collect includes personal preferences and authenticated account information.

  • Personal Preferences allows us to provide an experience adjusted to the way you prefer to ingest content (where our Online Preference Centre is available in your jurisdiction).

  • Authenticated Account Information is an identity profile which is requested or created by the user and collected by Caterpillar to ensure you are an authorized user.

Do Not Track Signals

At this time, catfinancial.com does not respond to “Do Not Track” signals that may be sent by your browser. We may revisit this as standards develop on how such signals should be interpreted and applied.

Cookies

Cookies and other tracking technologies, in general, are used to improve website and application efficiency, enable better processing of information, and for various other reasons. To learn more about catfinancial.com’s usage of cookies please refer to the cookie notice by visiting Cookies or by selecting “Cookies” on the website or application website.

Third Party Integration, Services, and Tracking

We link to third party solutions that enable third-party companies to collect certain information when you visit this Site. These companies use non-personally-identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and information that may allow for identifying you (e.g., static IP address) during your visits to this Site and other websites in order to provide advertisements for products likely to be of greater interest to you or advertising-related services, such as ad delivery, reporting, attribution, analytics, and market research. These third parties typically use a cookie, pixel tag, web beacon or other similar tracking technologies to collect this information. For example, while visiting our site, these third parties may place or recognize a unique cookie on your browser which could be used to show you ads on other websites based on your interests. To the extent permissible by law this information may also be used to relate devices which belong to the same user (based on user behavior or other information collected) or re-identified to an individual user (e.g. an email address). More information on these is available in our Cookie Disclosure. This includes:

  • Google’s Google Analytics - Google Analytics is a third-party analytics service. We use Google Analytics to collect information about the use of this Site. Google Analytics collects information on visitor behavior on this Site such as how often users visit this Site, what pages they view when they do so, and what other websites they used prior to coming to this Site. We use the information we get from Google Analytics to analyze user behavior on an aggregated basis and improve Site performance. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. Google Analytics anonymizes the IP address before it is stored. We do not receive the non-anonymized IP address. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. To learn more about how Google collects and uses data, visit https://policies.google.com/privacy/partners. For opt-out options specific to Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.

Website Linkages

As users explore catfinancial.com they may encounter linkages to other Caterpillar and non-Caterpillar websites. Users are advised that as links are selected, they may encounter different features and experiences that may have different privacy notices and processes not associated with catfinancial.com.

Where can I obtain further information about catfinancial.com and its privacy practices?

For additional information about Caterpillar’s privacy practices, including corporate contact information, please see the Global Privacy Statement at https://www.caterpillar.com/dataprivacy as well as the jurisdictional Customer Privacy Notice.

If you would like to exercise any of your data privacy rights, please contact us at:

Caterpillar Financial Services Corporation 
Attn: FPD Data Privacy Manager, 
2120 West End Ave., Nashville, TN 37203 
CatFinancialDataPrivacy@cat.com Tel: +1 (615) 341-8222

Or you can complete a data subject rights request through Caterpillar’s Global Privacy Statement available at https://www.caterpillar.com/dataprivacy

What happens if this privacy notice changes?

We reserve the right to amend this privacy notice. If we update or change this privacy notice, the changes will be made on this page.