Physical Damage Insurance

Cat technician posing for camera
Cat technician posing for camera
Get a Quote Today
Get a Quote Today

Protection for the Unexpected

When the unexpected happens, Physical Damage Insurance helps keep your equipment—and your business—moving forward.
 

Physical Damage Insurance protects your heavy equipment against covered losses like fire, theft, vandalism, collision, overturn, flood, earthquake, and more. Whether your equipment is new or used, manufactured by Cat® or mixed with other brands, Physical Damage Insurance helps ensure fast repairs or replacement—minimizing downtime and protecting your investment.

Built for Cat customers. Backed by Cat expertise. Designed to keep iron working.
 

28K+

PIECES OF EQUIPMENT INSURED

 

18K+

CUSTOMERS PROTECTED WITH PHYSICAL DAMAGE INSURANCE

6K+

CLAIMS PROCESSED FROM END-TO-END

  

 

"With this level of customer service and competitive premiums, why would a customer go anywhere else?"

— Holt of California
 

Why Physical Damage Insurance?

✓ Guaranteed Asset Protection: We pay up to policy limits the greater of the loan payoff value (less late payments and fees), actual cash value or fair market value.

✓ Rental Coverage: up to $500 per day, up to $10,000 per occurrence and $100,000 coverage for rented replacement equipment.

✓ Repair Confidence: Replacement cost for genuine Cat parts* and repairs by an authorized Cat dealer or facility of choice.

✓ Fleet Flexibility: Options available for off-brand equipment. Coverage is available for new and used equipment.

✓ Transportation Coverage: Covers expense for damaged equipment to be picked up and dropped off at repair facility.

✓ Straightforward Deductibles: The basic deductible is $500. $5,000 for forestry equipment.

✓ Attachments and Trailers Included**: Covered when purchased with equipment and listed on the sales invoice.

Row of Cat Equipment
Row of Cat Equipment

*Use of genuine Cat parts is based on part availability.
**Equipment must be scheduled to be covered including any attachments or trailers with values greater than $3,500.

 

Coverage Against, But Not Limited To:

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of

Collision

Fire
of

Fire

Overturn
of

Overturn

i
of

Damage In Transport

flood
of

Flood

Theft
of

Theft

kj
of

Falling Objects

Glass Breakage
of

Glass Breakage

Vandalism
of

Vandalism

File a Claim With Confidence

Your dedicated insurance team is available to help. Have the following available so we can assist you:
 

1. Policy number and/or equipment serial number

2. Date the damage occured

3. Description of the event

4. Current equipment location

5. Police or fire report number (if applicable)

6. Best contact phone number

7. Preferred Cat dealer for repairs

 

Contact our Claims Department by phone at 1-800-248-4228 and select option 1

man smiling with Cat polo
man smiling with Cat polo

Frequently Asked Questions

To get a quote, please go to www.MyCatFinancial.com to complete and submit an application. Please note that some risks need to be underwritten, so additional information may be requested after the application is submitted.

If this is an urgent quote request, once the application has been submitted, please send an email to PhysicalDamage@cat.com to let us know.

At this time, Physical Damage Insurance is only available in the US.

Yes, other brands of equipment may be eligible for Physical Damage coverage.

Our coverage includes, but is not limited to:

  • Collision
  • Damage in transit
  • Earthquake
  • Falling objects
  • Fire
  • Flood
  • Glass breakage
  • Hail
  • Hurricane
  • Lightning
  • Terrorism
  • Theft
  • Tornado
  • Upset or overturn
  • Vandalism
  • Wind
  • Wrongful conversion

Send an email to the PhysicalDamage@cat.com inbox with the name of the insured (customer) and current policy number in the subject line. Please include the year, make, model, serial number, value and loss payee if they have a loan on the machine in the body of the email.

Turnaround time for a response should be within 24 hours. Please note that additional equipment cannot be added to a multi-year policy unless it is within 12 months of the policy expiration date.

Send an email to the PhysicalDamage@cat.com inbox with the name of the insured (customer) and current policy number in the subject line and the information for the change to the policy in the body of the email.

Please note that if you also need to change information on your Cat Financial contract, you will need to notify Cat Financial directly.

You can contact our Claims Department at 1-800-248-4228 and select option 1.

You can send in a paper check made payable to:

Caterpillar Insurance Services Corp.
88003 Expedite Way
Chicago, IL, 60695-0001

To overnight the payment, you can send the paper check to:

JP Morgan Chase-Lockbox Processing
Lockbox No. 88003
131 S Dearborn, 6th Floor
Chicago, IL 60603.

We also accept Cat Commercial Account payments, and this information can be provided over the phone by calling 1-800-248-4228 and selecting option 2. If you would like to apply for a Cat® Commercial Account, please go to www.MyCatFinancial.com. Learn more about the Cat Commercial Account

Protect your Equipment. Keep working. 

Take a step to join over 18,000 Physical Damage insureds who choose Cat Financial for their protection needs.
 

Get a Physical Damage Insurance Quote 

Contact Us


Quotes & Policy Questions

☎ 1-800-248-4228, option 2

PhysicalDamage@cat.com

 


Claims

☎ 1-800-248-4228, option 1

CFIS.ClaimsTeam@cat.com

 


Cancellations

☎ 1-800-248-4228, option 3

NABC.Insurance@cat.com