Mobile Quote App Privacy Statement

This privacy statement describes the personal information that we collect from you from this application, the Cat Financial Quote Application (this, "app") and how that information may be used or disclosed by us. This privacy statement also mentions your inputting of personal information gathered from end-user customers or potential customers for purposes of using the app to provide them a quote for Cat Financial financial products. This privacy statement does not apply to information that Caterpillar collects through other means (e.g., other websites or other methods such as telephone calls), or to information collected on any other company or third-party site regardless of whether such site links to or is accessible from this app. You should carefully read the privacy statements of any other websites. Furthermore, you should study carefully the notice requirements and any policies that might govern your collection and use of personal information that you will input into the app.

How do we collect personal information?

Technical and Usage Information

When you install or otherwise use this app, it automatically collects certain information about you and your device (e.g., your Internet Protocol (“IP”) address, the make and model of your device). For purposes of generating a quote, the app does not pull any information about end-user customers or potential end-user customers from any source. You are required to put information into the app in order to use the app.

Interactively Provided Information

In addition to the technical and usage information noted above, you may provide personal information through your use of this app. This may include your User ID and information that you may enter in order to generate a quote.  The types of information you might input into the app include name, address, and telephone number identifying an end-user customer or potential end-user customer that might or might not be an individual or an individual representing a customer.

Other Sources of Information

In addition, information associated with your account from the Caterpillar Global Directory (e.g., affiliate code) may be combined with the other information collected and processed. For example, how often a Caterpillar dealer is using the app through its personnel could be tracked.

How do we use personal information?

We may use your personal information for the following business purposes:

  • Access control (i.e., security authentication/authorization)
  • Verification and account management
  • Business related reporting
  • Verification of third party license requirements
  • Improving and making changes to the app

We may use the personal information you input on end-user customers or potential end-user customers for the following business purposes:

  • If an end-user customer requesting a quote is an individual or an individual representing a business entity, personal information would be necessary to identify the quote generated by the app as belonging to a particular customer.  This information will be used to save or communicate the quote. 

How do we protect personal information?

We utilize reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect. We follow Caterpillar's policies and procedures for the security of information. These policies and procedures are amended from time to time.

Will we disclose the personal information we collect?

We will share your personal information only with those within the Caterpillar extended enterprise (e.g., employees, dealers, and suppliers of Caterpillar and its joint ventures and alliances) that have a legitimate business reason to access the information.  To be clear, any personal information you input into the app will only be used in accordance with and for the purposes detailed in the privacy notice provided to customers or potential customers at the point of gathering such personal data.   Nothing in this privacy statement interferes with or changes the notice provided to the end-user customer or potential end-user customer at the point of gathering any personal data.  Notwithstanding the above disclosures, we will also disclose personal information when required or permitted by law or for purposes relevant to Caterpillar Corporate Policies.

How may I access my personal information?

Information about you stored in the Caterpillar Global Directory can be viewed by going to “My Information” in CLUES and any other information that you may have entered into the app can be viewed within the app.

Your consent

By engaging in a relationship with Caterpillar Inc., and by you using this application, you consent to the continued collection and use of any information you provide in accordance with the purposes described in this privacy statement. You also consent to the transfer of personal information to countries or jurisdictions that may not provide the same level of data protection as the legal jurisdiction in which you are located.

Where can I obtain further information about this privacy statement?

If you have any questions or concerns about compliance with this privacy statement, you may contact the Office of Business Practices (OBP) or by contacting: Data Privacy Coordinator, 2120 West End Avenue, Nashville, Tennessee 37203. To make a request to access, update or delete your personal information, or for additional information, please contact us at or you may contact the Office of Business Practices at or by calling (800) 300-7898.

What happens if this privacy statement changes?

Caterpillar reserves the right to amend this privacy statement. If Caterpillar updates or changes this privacy statement, the changes will be made on this page and published to you through the app. Your continued use of the application following the posting of changes to this privacy statement will demonstrate your acceptance of those changes. All paper copies are uncontrolled documents.

Effective Date: May 7, 2015