Last Revised: June 2020
This privacy notice describes how Caterpillar Financial Services Corporation and affiliated companies in the Financial Products Division of Caterpillar Inc. (“Caterpillar Financial”) collect(s), share(s), and process(es) the personal information through catfinancial.com; this notice is consistent with Caterpillar’s Global Data Privacy Statement and provides additional details relevant to catfinancial.com. Caterpillar’s Global Data Privacy Statement, which should be read with, and treated as part of this notice, is available at https://www.caterpillar.com/dataprivacy.
Specific information regarding how Caterpillar Financial processes your data for the purposes of evaluating, granting and providing financing can be obtained in the applicable jurisdictional Customer Privacy Notice found as a link at the bottom of the webpage.
For the purposes of the EU General Data Protection Regulation, Caterpillar Financial Services Corporation is the Data Controller for personal information collected and processed through this site. The Caterpillar Financial entity servicing your country is an additional Data Controller for any information which is used to provide financing to you.
The contact information for each Data Controller can be viewed by accessing the jurisdictional Customer Privacy Notice.
User-Provided & Collected Information
Catfinancial.com is an interactive website that provides information and offers for finance solutions for Cat machinery and engines, Solar® gas turbines, and other equipment and marine vessels. We collect information about your computer, your use of catfinancial.com, and may collect or receive user provided personal information as you interact with us to optimize your user experience or address your request.
Your information is used to:
Personal information is any information about a specific individual or that identifies or may identify a specific individual. Personal information we may collect includes contact and relationship or role:
If you provide your information in the Request a Quote webform your information provided may be cross referenced with information obtained indirectly from third party sources including external credit or commercial information agencies.
Sharing your Information
When you Request a Quote, your information shall be shared with the Caterpillar Financial entity servicing your country. If you agree, we may additionally share your data with our affiliates within the Caterpillar enterprise and the Caterpillar dealer(s) in the applicable service region(s), so that they may offer you their products and services. When you agree to receive marketing, you may always opt out by contacting us via the contact information below or through your Caterpillar Financial Sales Representative.
Because Caterpillar operates a global business, we may transfer personal information to Caterpillar group companies or service providers based in other countries or jurisdictions when it is necessary to answer your inquiry or to fulfill the purposes of the site. This can include transfers to countries that may not legally mandate the same level of data protection as the jurisdiction in which that personal information was collected. Caterpillar Inc. is the parent company of Caterpillar Financial Services Corporation and provides much of the IT infrastructure.
Authentication of Users
Catfinancial.com may directly authenticate or connect a user to an authenticated (or logged in) experience based on the user’s digital activity or data inputted by the user. An authenticated experience occurs when a set of log-in credentials are obtained from the users and will allow for additional access and experiences not allotted to non-authenticated users. In these circumstances an anonymous user is not acceptable or allowed. Common authenticated users include Caterpillar and Dealer personnel, customers, & affiliates. In an authenticated experience we collect the information discussed in the section above which will now be tied to an authenticated account profile and additional information associated with the account profile. In the event the user provides personal information on behalf of another individual the user should ensure proper consent is obtained from the individual. Examples of how this information may be used (but not limited to) include requesting, accessing, and managing Caterpillar systems, services, or programs.
Some additional personal information we may collect includes personal preferences and authenticated account information.
Do Not Track Signals
At this time, catfinancial.com does not respond to “Do Not Track” signals that may be sent by your browser. We may revisit this as standards develop on how such signals should be interpreted and applied.
Cookies and other tracking technologies, in general, are used to improve website and application efficiency, enable better processing of information, and for various other reasons. To learn more about catfinancial.com’s usage of cookies please refer to the cookie notice by visiting Cookies or by selecting “Cookies” on the website or application website.
Third Party Integration, Services, and Tracking
We link to third party solutions that enable third-party companies to collect certain information when you visit this Site. These companies use non-personally-identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and information that may allow for identifying you (e.g., static IP address) during your visits to this Site and other websites in order to provide advertisements for products likely to be of greater interest to you or advertising-related services, such as ad delivery, reporting, attribution, analytics, and market research. These third parties typically use a cookie, pixel tag, web beacon or other similar tracking technologies to collect this information. For example, while visiting our site, these third parties may place or recognize a unique cookie on your browser which could be used to show you ads on other websites based on your interests. To the extent permissible by law this information may also be used to relate devices which belong to the same user (based on user behavior or other information collected) or re-identified to an individual user (e.g. an email address). More information on these is available in our Cookie Disclosure. This includes:
As users explore catfinancial.com they may encounter linkages to other Caterpillar and non-Caterpillar websites. Users are advised that as links are selected, they may encounter different features and experiences that may have different privacy notices and processes not associated with catfinancial.com.
Where can I obtain further information about catfinancial.com and its privacy practices?
For additional information about Caterpillar’s privacy practices, including corporate contact information, please see the Global Privacy Statement at https://www.caterpillar.com/dataprivacy as well as the jurisdictional Customer Privacy Notice.
If you would like to exercise any of your data privacy rights, please contact us at:
Caterpillar Financial Services Corporation
Attn: FPD Data Privacy Manager,
2120 West End Ave., Nashville, TN 37203
CatFinancialDataPrivacy@cat.com Tel: +1 (615) 341-8222
Or you can complete a data subject rights request through Caterpillar’s Global Privacy Statement available at https://www.caterpillar.com/dataprivacy
What happens if this privacy notice changes?
We reserve the right to amend this privacy notice. If we update or change this privacy notice, the changes will be made on this page.