Two customer and dealer rep meeting on jobsite
Two customer and dealer rep meeting on jobsite


We’re here when you need us, wherever you’re located around the globe. You can begin the conversation about financing and extended protection with your local Cat® dealer, complete the form to get started or contact Cat Financial directly anytime.



sales support

+ 44 (0) 1564 786400 Option 1
Monday – Friday 8.30am – 5.00pm

Contact us for new business queries, credit applications, queries relating to our financial products & new business finance quotes

customer service

+ 44 (0) 1564 786400 Option 2
Monday – Friday 8.30am – 5.00pm

Contact customer service to manage your account information, request settlement quotes, payment queries & all other contract enquiries



Caterpillar Financial Services Corporation
2120 West End Avenue
Nashville, TN 37203


local office & mailing address

Caterpillar Financial Services (UK) Limited
Friars Gate, 1011 Stratford Road, Shirley
Solihull, West Midlands, B90 4BN
United Kingdom

Tel:+44 (0)1564 786400
Fax:+44 (0)1564 786489

Additional Offices

Caterpillar Financial Services (Ireland) p.l.c.
c/o Finning Ireland
Unit A, Aerodrome Business Park
Co. Dublin, Ireland

Tel: +353 1 257 4000, Fax: +353 1 459 3983

Ireland (Dublin)

Caterpillar International Finance p.l.c.
3rd Floor Citibank Group
1 North Wall Quay
Dublin 1, Ireland

Tel: +353 1 670 0025, Fax: +353 1 670 0546

Caterpillar International Finance Luxembourg, S.àr.l.
4a rue Henri Schnadt,
Grand Duchy of Luxembourg, Luxembourg

Tel: (352) 268-915-4052, (352) 268-915-4053 Fax: (352) 268-915-4050


Caterpillar Financial Services Netherlands BV
Rondebeltweg 41
1329 BP Almere, Netherlands

Tel: +31-088-737-7250 Fax: +31-088-737-7259

Norway (Oslo)

Caterpillar Financial Services Norway
PB 144 Vollebekk
Brobekkveien 62B
N-0520 Oslo, Norway

Tel: +472-263-6875 Fax: +472-263-1563

Switzerland (Zurich)

Caterpillar Financial SARL
Mühlebachstrasse 43
CH-8008 Zürich, Switzerland

Tel: +41-043-222-6141 Fax: +41-043-222-6140


media inquiries

Caterpillar Media Contact Information

Click to Call Cat Financial

Contact Us

We’re here when you need us, wherever you’re located around the globe.

call+ 44 (0) 1564 786400

Cat Financial has business offices around the globe. Please use the contact information below for all your industry, finance and extended protection solution inquiries.

Address Not Suggested

Complaints (UK Only)

We are committed to providing the best quality products and service. If you are unhappy with the products or service you receive from us, please let us know so that we can work to put things right.  We can be contacted:

Phone: 01564 786400

Customer Service Manager
Caterpillar Financial Services (UK) Limited
Friars Gate
1011 Stratford Road
West Midlands
B90 4BN

Our aim is to resolve your complaint on the day you contact us.  If this is not possible, we will write to you within five business days to acknowledge receipt of your complaint and tell you about our complaints process. We will investigate your complaint fully and will contact you within four weeks to provide you with a final response or, if further investigation is needed, we will let you know.  If we do not provide you with a final response within eight weeks, or if you are dissatisfied with the final response, you can contact the Financial Ombudsman Service for help.

Phone: 0800 023 4567
The Financial Ombudsman Service
Exchange Tower
E14 9SR


Caterpillar Financial Services (UK) Limited is authorised and regulated by the Financial Conduct Authority for lending under regulated credit agreements.
We care about our customers and their data, and always strive for transparency as a trusted financial institution.
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