MyCatFinancial is now available in the Cat® Central App

Manage your payments and contracts in the Financial Hub. Parts, equipment and now financing – all in one place.

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MyCatFinancial allows you to manage your account through a variety of features, including:
 

  

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Account Summary

View your contract balance and next payment due date.
 

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Contract Summary

Find information on your active contracts.

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Payment History

See your recent payments.

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Open Item Details

Access payable items that have come due on your contracts.
 

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Secure Message Centre

Receive sensitive information safely.
 

How to access MyCatFinancial:

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Cat Central App

Access the Financial Hub by clicking on the dollar icon on the bottom right of the navigation bar in Cat Central.

     

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Web Browser

Getting Started with MyCatFinancial

 

  1. Create Account: Click “Create Account” on the MyCatFinancial website and input registration information.

  2. Protect Your Account: Enter the registration verification code sent to your email. Create a password. Set up multi-factor authentication.

  3. Link Your Financial Information: Link a contract using the contract number, serial number or customer number, and the effective contract date.
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Efficiency

Streamline your workflow by managing your accounts on the go and according to your schedule

  

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Safety

Securely access important documents or communications
 

  

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Convenience

Centralise your interactions and view all your activity with Cat Financial in one place

Frequently Asked Questions

When you log into MyCatFinancial, there is a question mark (?) in the top-right corner of each page. Simply click on this icon to access the Contact Us form and submit your question(s).

Each MyCatFinancial account uses a single username and password to sign-on. However, contracts can be linked to multiple accounts, allowing different individuals to view the status of contracts.

No. While you can link your contracts to your account, you cannot apply for financing within MyCatFinancial. To apply for financing, please contact your local Cat Financial representative.

MyCatFinancial will send a confirmation email when you register for an account. You can adjust your notification preferences by clicking the person icon in the top-right corner of the homepage and selecting “Manage Notifications.”

Multi-Factor Authentication (MFA) is a simple, powerful security measure to help restrict access, allowing only you to access your account information and protecting your account against increasing online threats.

If you have issues accessing your account, leverage the self-service account recovery tool to reset your method. Alternatively, contact our customer service team to validate your identity and recover your access. Once you regain access and have enabled a new method, we recommend resetting your password.

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